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On orders over $99.
Returns within 7 days
Online support services
Shipping Methods: American Thread Collections ships its products via standard shipping, which takes 3-7 business days for delivery. Expedited shipping options are also available for an additional fee.
Shipping Charges: Shipping charges are based on the weight of the order and the destination. Customers can view the shipping charges at checkout before making the purchase.
Order Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Once the order has been shipped, customers will receive a tracking number to track their order.
Delivery Time: Delivery time varies based on the shipping method selected and the destination of the order. Customers can expect to receive their order within 3-7 business days for standard shipping.
International Shipping: American Thread Collections currently only ships within the United States. International shipping is not available at this time.
Order Tracking: Customers will receive a tracking number via email once the order has been shipped. The tracking number can be used to track the order status and estimated delivery date.
Shipping Delays: American Thread Collections is not responsible for any shipping delays caused by weather, carrier issues, or other unforeseen circumstances.
Shipping Address: Customers are responsible for providing a correct and complete shipping address. American Thread Collections is not responsible for any delays or additional shipping charges caused by an incorrect or incomplete shipping address.
Order Cancellation: Orders cannot be canceled once they have been processed and shipped. If a customer wishes to cancel an order, they must contact customer service immediately after placing the order.
By making a purchase from American Thread Collections, the customer agrees to the above shipping policy.