Return Policy

At American Thread Collection, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange within 30 days of delivery. Please read the following return policy carefully to ensure a smooth return process.

Returns To initiate a return, please contact our customer service team at [insert contact information] within 30 days of delivery. We will provide you with a return authorization number and instructions on how to return the item. Please note that all returned items must be in new and unused condition, with all original tags and packaging intact.

Once we receive your returned item, we will inspect it to ensure it is in new and unused condition. If the item meets our return policy criteria, we will issue a refund to your original payment method. Please note that shipping and handling fees are non-refundable, and the customer is responsible for return shipping costs.

Exchanges If you would like to exchange an item for a different size, color, or style, please contact our customer service team at [insert contact information] within 30 days of delivery. We will provide you with a return authorization number and instructions on how to return the item. Once we receive your returned item, we will issue a refund to your original payment method and you can place a new order for the desired item.

Damaged or Defective Items If you receive a damaged or defective item, please contact our customer service team at [insert contact information] within 7 days of delivery. We will provide you with a return authorization number and instructions on how to return the item. We will cover the cost of return shipping and either issue a refund or send a replacement item, depending on your preference.

Non-Returnable Items The following items are not eligible for return:

• Used or laundered items
• Items without their original packaging or tags
• Final sale items

Final sale items are marked as such on our website and are not eligible for return or exchange.

Cancellation Policy If you need to cancel an order, please contact our customer service team at [insert contact information] as soon as possible. If your order has not yet shipped, we will cancel the order and issue a refund to your original payment method. If your order has already shipped, you will need to follow our return policy to initiate a return and receive a refund.

Contact Us If you have any questions or concerns about our return policy, please contact us at:

Team American Thread Collection