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On orders over $99.
Returns within 7 days
Online support services
Payment Methods: American Thread Collections accepts payments through various methods, including credit/debit cards, PayPal, and Apple Pay. Payment is due at the time of purchase.
Sales Tax: Sales tax will be added to all orders based on the applicable state and local taxes.
Order Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Once the order has been shipped, customers will receive a tracking number to track their order.
Shipping Charges: Shipping charges are based on the total weight and destination of the order. Customers will be able to view the shipping charges at checkout.
Delivery Time: Delivery time varies based on the shipping method selected and the destination of the order. Customers can expect to receive their order within 3-7 business days.
Return Policy: American Thread Collections offers a 30-day return policy for unused and unwashed products. Customers must contact customer service to initiate a return and receive a return authorization number. The customer is responsible for the return shipping charges.
Refunds: Refunds will be issued in the same form of payment used for the original purchase. Refunds will be processed within 7-10 business days from the date the return is received.
Warranty: American Thread Collections offers a limited warranty on its products. If a product is found to be defective within the warranty period, the customer can contact customer service to initiate a warranty claim.
Changes to Terms & Conditions: American Thread Collections reserves the right to modify or update these terms and conditions at any time without prior notice.
By making a purchase from American Thread Collections, the customer agrees to the above billing terms and conditions.